FAQ

CAN MY SUIT BE ALTERED IF I GAIN OR LOSE WEIGHT?

YES, WE LEAVE EXTRA SEAM ALLOWANCE TO ALLOW OUR GARMENTS TO BE EASILY ALTERED BETWEEN 2-3 INCHES BY ANY TAILOR
WE OFFER FREE ALTERATIONS BY OUR COMPANY TAILOR ON YOUR GARMENT FOR A 120 DAYS FROM TIME OF PURCHASE.

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

ALL MADE TO MEASURE ITEMS TAKE UP TO 5 WEEKS TO PRODUCE, PROCESSING IS DONE SIMULTANEOUSLY. YOUR SHIPPING PREFERENCE IS ADDED TO THE END OF THE 5 WEEK TIME FRAME.

CAN I RETURN MY ITEMS PURCHASED?

ANY ITEMS MADE TO ORDER CAN NOT BE RETURNED OR EXCHANGED. THE VAST MAJORITY OF OUR GARMENTS WILL FIT PERFECTLY UPON RECEIVING, HOWEVER WE UNDERSTAND THAT ALL BODIES ARE UNIQUE. IF ANYTHING ABOUT THE FIT OF YOUR GARMENT IS UNSATISFACTORY, WE WILL GLADLY MAKE ALTERATIONS UP TO TWO TIMES WITH OUR IN HOUSE TAILOR. AT THAT TIME IF THE GARMENT INS STILL NOT TO YOUR LIKING AND NOT ALTERABLE WE WILL REMAKE THE GARMENT ONCE.

HOW DO I CANCEL MY ORDER?

IF YOU WISH TO CANCEL YOUR ORDER, PLEASE EMAIL US AT ADAM@ADAMLUSSO.COM AS SOON AS POSSIBLE. WE WILL MAKE EVERY EFFORT TO ACCOMMODATE YOUR REQUEST BUT IN SOME CASES WE WILL BE UNABLE TO CANCEL ORDERS, SUCH AS ORDERS THAT HAVE ALREADY PROCESSED.

IS SALES TAX APPLIED TO MY ORDER?

ADAM LUSSO CHARGES STATE, LOCAL AND COUNTY TAXES FOR ONLINE TRANSACTIONS BASED ON SHIPPING ADDRESS AND AS REQUIRED BY APPLICABLE LAWS. PLEASE NOTE THAT YOUR ON-SCREEN TRANSACTION TOTAL REFLECTS ESTIMATED TAX. THE ACTUAL SALES TAX WILL BE CALCULATED WHEN YOUR ORDER IS SHIPPED AND MAY VARY FROM THE ESTIMATED TAX. APPLICABLE STATE TAXES WILL BE APPLIED TO ORDERS SHIPPED TO NEW YORK, NEW JERSEY, CALIFORNIA, TEXAS, ILLINOIS AND NEVADA.